Teams Direct Routing empowers enterprises to leverage their existing PBX with Microsoft Teams. This enables seamless communication and enhances the overall employee experience. IT administrators play a crucial role in configuring Direct Routing, ensuring smooth integration and optimal performance. Firstly, assess your current infrastructure and

Direct Routing for Microsoft Teams provides a way to seamlessly link your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams client, eliminating the need for separate hardware. With Direct Routing, you get all features of Teams calling, such as call forwarding, voicemail transcription